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  • AI will be most helpful with customer service, allowing businesses to cut labor costs efficiency. — Gartner, 2018

  • Advances in reliability are expected to make AI-related services a multi-billion dollar industry. — Gartner.

Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent from 2017, according to Gartner. AI-derived business value is forecast to reach $3.9 trillion in 2022.

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